DASHING DIVA offers international shipping via DHL Express. By placing an international order, DASHING DIVA currently ships the products to 100+ countries.
FREE SHIPPING ON ORDERS $150+
Shipping fee varies by country, will be show on your check out page.
TAXES AND CUSTOMS
* Import duties and fees, taxes and any other charges and fees are the responsibility of the customer.
We, unfortunately, don't ship the items to APO/FPO/DPO
(Army Post Office/Fleet Post Office/Diplomatic Post Office) addresses.
https://mydhl.express.dhl/index/en.html with your order number or email us right away at firstname.lastname@example.org.
We have no control over these fees. Please read more details shipping-policy.
We apologize for the inconvenience you have experienced. If your package arrived missing an item, with incorrect items, or with any damage to the items, email us right away at email@example.com
Note: Please include photos of your packing slip and any damage.
Please kindly be advised that we can proceed with the compensation only if you ask within a month of the delivery date. Since we are not able to track the shipping status, we delete all the shipping data after a month.
If you receive a damaged packaging, we'll ship you a replacement of the exact item or we'll proceed you a refund. Please email us your inquiry with three pictures as mentioned below.
- Picture of outside a box packaging (Please take a picture when you receive the packaging)
- Picture of a box inside
- Picture of packaging materials inside a box (Bubble-wrap)
If your order has not yet been shipped or isn't in the process of being packed, you can edit or cancel your order within 30 minutes. Please email firstname.lastname@example.org if you have any further questions.
NOTICE: Once received a tracking number, please contact DHL Customer Service for a prompt response with regard to your order status. (https://mydhl.express.dhl/index/en.html)